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Privacy Policy

TowerRok is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us online, at events, or through our services.

By using our website, submitting information, or engaging with TowerRok, you agree to the practices described in this policy.

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🔹 1. Who We Are

TowerRok is a UK‑based music promotions and artist management company.
We operate live events, manage artist submissions, run mailing lists, and provide promotional services.

🔹 2. Information We Collect

We may collect the following types of information:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Band/artist information (EPKs, links, bios, artwork)

  • Ticket purchase details

  • Payment information (processed securely by third‑party providers)

  • Messages or enquiries sent to us

Information collected automatically

  • IP address

  • Browser type and device information

  • Website usage data (via cookies or analytics tools)

Information from third parties

  • Ticketing platforms

  • Social media platforms

  • Payment processors

Event partners or venues

🔹 3. How We Use Your Information

We use your information to:

  • Manage event bookings and ticketing

  • Review and respond to artist/band submissions

  • Promote events and send updates you’ve opted into

  • Communicate with you about gigs, festivals, or opportunities

  • Improve our website and services

  • Comply with legal obligations

We never sell your data to third parties.

🔹 4. Legal Basis for Processing (UK GDPR)

We process your data under one or more of the following legal bases:

  • Consent — e.g., signing up to our mailing list

  • Contract — e.g., booking an artist or purchasing a ticket

  • Legitimate interests — e.g., promoting events or improving services

  • Legal obligation — e.g., financial record‑keeping

🔹 5. Sharing Your Information

We may share your information with:

  • Ticketing providers

  • Payment processors

  • Venues and event partners

  • Email marketing platforms

  • Cloud storage or hosting providers

All partners are required to protect your data and comply with UK GDPR.

We do not share your information for advertising by third parties.

🔹 6. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your data, including:

  • Secure servers

  • Encrypted connections (SSL/TLS)

  • Access controls

  • Regular security reviews

We retain your data only for as long as necessary for the purposes described in this policy.

🔹 7. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Withdraw consent at any time

  • Object to certain types of processing

  • Request data portability

To exercise your rights, contact: towerrok@gmail.com

🔹 8. Cookies & Tracking

We may use cookies or analytics tools to improve your experience.
You can control or disable cookies through your browser settings.

🔹 9. Links to Other Websites

Our website or social media pages may contain links to third‑party sites.
We are not responsible for their privacy practices.

🔹 10. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

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